Billing and Customer Care |
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| Rapid change in technology has imposed massive pressure upon service providers to gain market share and reach high levels of profitability. As competition intensifies and prices bottom out service based factors such as billing have become very crucial as competitive differentiators. |
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| CRESTEL’s flexible, yet resilient real-time convergent billing solution responds with speed to future changes and end-users demands. It is equipped to meet the challenges of next-generation networks and enhance service providers abilities to secure and improve overall customer satisfaction. |
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Multi tier Billing Supports up - to 3 layer |
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Customer segmentation and grouping |
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Single bill for multiple services |
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Electronic Bill Presentation in customer webselfcare |
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Online Payment support with multiple Payment gateways |
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Itemized Bill including all the recurring, non recurring, limited recurring, usage |
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Output bills to external systems for (ERP/ Accounting Systems, Bill presentment, SOAP/ XML, Web services) |
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Export bills to 3rd party upstream billing system |
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Supported Bill format (HTML, PDF, XML) |
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Billing and Customer Care |
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